Published: 07/01/2014

Thyra M. Humphreys Center For Breast Health Receives Team Award

The Thyra M. Humphreys Center for Breast Health was recently presented with the first-ever Team CHOICE Award at Evangelical Community Hospital.

The Evangelical CHOICE Award recognizes teams within the Evangelical Community Hospital family of facilities who uphold the highest standards of Communication, Hospitality, Ownership, Integrity, Confidentiality, and Empathy. The award is given quarterly to a department out of nominations received from employees and managers.

The Center for Breast Health (CBH) received two separate nominations from within the Hospital. According to one of the center’s nominations, “Patients are always first. Employees go above and beyond their duties for external and internal patient satisfaction. The team pulls together through thick and thin. We are a family here at CBH.”

The department’s second nomination stated: “The compassion and empathy exhibited by the entire staff is exemplified by the numerous thank you notes received from patients regarding their experience at the Breast Center. All staff members are professional and compassionate when dealing with patients. Everyone will go out of their way to ensure that each patient's needs are met and very often exceeded. There is great rapport between the Breast Center and other departments, especially the surgical staff and the Cancer Center. The Breast Center staff is a true example of the standards of excellence for which Evangelical Community Hospital is noted.”

The award was presented to the team by Kendra Aucker, Chief Operating Officer and Andrew Gibbons, Associate Vice President of Primary & Specialty Care.

Evangelical is a non-profit organization that employs approximately 1626 individuals and has more than 170 employed and non-employed physicians on staff. The Hospital is licensed to accommodate 132 overnight patients, 12 acute rehab patients and 18 bassinets. The Hospital serves residents throughout the Central Susquehanna Valley, including those living in Snyder, Union, Northumberland, and Lycoming Counties.

The First-Ever Team CHOICE Award was presented to members of Evangelical Community Hospital’s Thyra M. Humphreys Center for Breast Health. The award recognizes the highest standards of Communication, Hospitality, Ownership, Integrity, Confidentiality, and Empathy.

Those members of the team available when the award was presented were, front row, left to right, Brenda Rishel, Patient Care Assistant; Cynthia Miller, Tumor Registry Coordinator; Chris Reichard, Patient Care Assistant; and Dimity Strawser, Patient Care Assistant. Back row, left to right, Sandra Sutherland, Patient Care Assistant; Brenda Brosious, Mammography Technologist; Andrea Bertram, Director of the Center for Breast Health; Bradley Mudge, MD, FACS, Breast Surgeon; Susan L. Skotleski Krum, Certified Registered Nurse Practitioner; Karen Woodruff, Mammography Technologist; Michele Heimbach, Surgery Scheduler; Katrina Emery, Biopsy Technician; and Andrew Gibbons, Associate Vice President Primary & Specialty Care who presented the award.