For Patients
Thank you for choosing WellSpan Evangelical Community Hospital and entrusting us with your healthcare needs. We do not take your choice or your trust for granted. We are committed to providing exceptional healthcare, accessible to all, in the safest and most compassionate atmosphere possible to build a healthy community. Named a 100 Best Hospital for Patient Experience in 2024 by Women’s Choice® Awards.
Patient Guide
The Patient Guide provides important information for patients who require a hospital stay.
Parking
Parking is free at WellSpan Evangelical Community Hospital. Patient and visitor parking is indicated with yellow lines and there are handicap spaces available near all entrances: Main (front), Donehower-Eisenhauer (rear), Degenstein (emergency), and Rooke (employee entrance).
Smoking/Tobacco Policy
WellSpan Evangelical is a smoke and tobacco-free campus. Using any tobacco products, vaping products, or products that generate smoke inside the hospital or on the campus is not allowed.
Patient Meals
WellSpan Evangelical's Bedside Bistro lets you order a freshly prepared meal from your room. It usually takes about 45 minutes to deliver your food and visitors may also order for a fee. Some foods may need to be modified or restricted if your physician has prescribed a therapeutic diet or if you are undergoing certain tests. A complete menu with ordering instructions will be available in your room.
Noise
While we do everything we can to make your stay as quiet and restful as possible, recovering at the hospital will never be as quiet as at home. Your rest may be interrupted by nurses checking on you, equipment sounds, or light and sound coming from the hallways. We do our best to keep sound to a minimum while still ensuring you are getting the very best patient care.
Discharge
Your physician and nurse, case manager, or social worker will discuss discharge instructions with you and give you written instructions for home care. If you do not understand something, please ask to have the instructions repeated or explained further.
Patient Satisfaction
Many, but not all WellSpan Evangelical Community Hospital patients receive a survey following discharge. Your feedback on this survey helps the hospital celebrate areas of excellence and identify opportunities for improvement. Please take a few minutes and complete a survey, if you receive one.
Patient Education Materials
As a patient you may be asked to read or watch education materials as it relates to a treatment or procedure.