General Visitation Guidelines

(updated 9/27/22)

Evangelical Community Hospital has adopted 24/7 visiting hours for all patient units with the exceptions outlined below.

  1. All Hospital entrances will be open with the following schedule:
    Main Entrance
    i. Monday – Friday: 5:30 am-8 pm
    ii. Saturday – Sunday: 8 am-6 pm
    Donehower-Eisenhower Entrance
    i. Monday – Friday: 6:30 am-7 pm
    ii. Saturday: 6 am-6 pm
    iii. Sunday: Closed
  2. During these hours, visitors shall enter through the Main Entrance. Guest Service Representatives will be greeting, providing wayfinding, and as well as transporting patients and visitors, as needed. Volunteers will provide support as available.
  3. Outside of the hours, patients and visitors will be directed to come through either the Main Entrance or Emergency Department to enter the Hospital. Security and Telecommunications will provide oversight during these hours.
  4. The number of visitors is not limited at the patient’s bedside as long as safe patient care can be provided. Additional visitors may choose to wait in designated waiting areas. Disruptive visitors may be asked to leave. Children under the age of 2 are not required to mask.  
  5. Well-behaved children are permitted to visit.  
    • The responsibility for children's conduct and safety rests with the parent or responsible adult.
    • Any staff member may instruct the parent or responsible adult to remove the child from a   patient's room if necessary.
  6. Exceptions:

Obstetrics/The Family Place

  • Visitation hours are 8 am-8 pm, with exceptions provided by Labor and Delivery and significant events (i.e., stillbirth, end-of-life).
  • One designated support person (i.e., father, significant other, support person) is permitted 24/7.
  • While the patient is in Labor and Delivery, up to 2 support persons are permitted 24/7. 

Emergency Department

  • Two support persons may accompany the patient when the patient is assigned to an Emergency Department Room and must remain in the patient’s room.
  • Additional support persons must wait in another waiting area, such as the former Degenstein Lobby waiting area.
  • If a patient is being evaluated for a condition that may require isolation precautions (i.e., COVID-19, Flu), one support person is permitted to remain with the patient. The support person must wear the required PPE during the entire visit and remain in the patient’s room. Support person may exit to use the restroom. If the patient’s final evaluation determination places the patient in isolation precautions and they are being admitted to the Hospital, the Patients in Isolation section of this policy will apply. Approval from charge nurse and availability of staff members must be met before visiting the patient.

Inpatient Rehabilitation Unit

  • Visitation hours are Monday to Saturday 3:30 pm-8 pm and Sunday, 8 am-8 pm.


Surgeries and Procedures

  • One interchangeable support person is permitted to accompany the patient. 
  • For patients under the age of 18, two support persons are permitted. 
  • A support person may be asked to wait in other designated areas to maintain physical distancing.

Imaging, Testing, Physical Therapy, and Physician/Clinic Appointments

  • Up to two support persons are permitted to accompany the patient. 
  • If an adult patient arrives with children and no alternatives for childcare are available, the patient will be allowed to proceed with the service.  Infants (birth to 12 months) are permitted.  
  • A support person may be asked to wait in other designated areas to maintain physical distancing.

Overnight Stay Guidelines

  1. One visitor may stay overnight in the patient’s room. The visitor will inform the patient’s caregiver that they will be spending the night.
  2. During the overnight hours (8 pm-5:30 am), visitors shall remain in the patient’s room. 
  3. Accommodations:
    • The Hospital will provide a pillow, blanket, and bath towel for the overnight guest.
    • The visitor is responsible for bringing toiletries.
    • The visitor may purchase food through Bedside Bistro.

End-of-Life Patient

  1. Age and quantity visitor limits are not applicable in these situations. 
  2. Excess amounts of visitors will be asked to wait in patient waiting areas as deemed necessary by Nursing.

Patients in Isolation

  1. Up to two visitors, over the age of 12, at a time in the patient’s room.
  2. Visitors will be required to wear appropriate PPE to enter a patient’s room.
  3. PPE must be kept on during the entire visit in the patient’s room. 

COVID Specific Visitation Requirements

  1. Visitors will wear a Level One or cloth mask during their entire visit. Gaiters are acceptable.  Bandanas, masks with valves or vents, loose cloth masks, or any mask not completely covering the nose and mouth is prohibited.
  2. A face shield will be provided to the visitor to wear for medical reasons only during end-of-life visits.
  3. It is essential for visitors to maintain physical distancing. 
  4. Visitors must be free of signs or symptoms of a respiratory illness such as fever, cough, shortness of breath or flu-like symptoms suggestive of COVID-19. 
  5. Visitors are not permitted if they have an active COVID-19 infection. Visitors who previously had COVID-19 must be at least 10 days from the start of symptoms.
  6. The Hospital cannot deny access to an attendant, caregiver or family member of a patient who has an intellectual, developmental, or cognitive disability, communication barrier or behavioral concerns.
  7. Visitors must perform hand hygiene prior to entering and after leaving patient rooms.
  8. Visitors that do not comply with these rules will lose visiting privileges.
  9. Family and support persons are invited and encouraged to connect with their loved one virtually.
  10. Clergy, doulas, and nursing home liaisons are considered integral parts of the care team and their visitation is not restricted as long they adhere to the guidelines listed in this policy.