For Visitors

Parking

Patients and guests seeking the following services/areas should park in Lot F and use the Donehower-Eisenhauer Entrance:

• Cardiovascular Services
• Imaging Services
• Laboratory Services
• Physical, Occupational, and Speech Therapy

Patients and guests seeking the following services/areas should park in Lots A, B, C, or D and use the new Main Entrance:

• All Patient Care Units
• Infusion Center
• Obstetrics (The Family Place)
• One-Day Surgery
• Pre-Admission Care

Parking Map Parking Map

WellSpan Evangelical is a smoke and tobacco-free campus. Using any tobacco products, vaping products, or products that generate smoke inside the hospital or on the campus is not allowed.

The use of cell phones, cameras, and video equipment is prohibited in patient rooms. Please move to a lobby, waiting area, or the Dining Room to use your cell phone.

General Visitation Guidelines

(updated 4.14.25)

WellSpan Evangelical Community Hospital has adopted 24/7 visiting hours for all patient units with the exceptions outlined below.

1. All hospital entrances will be open with the following schedule:
   Main Entrance
   i. Monday – Friday: 4:45 am-8 pm
   ii. Saturday – Sunday: 8 am-8 pm
   Donehower-Eisenhower Entrance
   i. Monday – Friday: 6:30 am-7 pm
   ii. Saturday: 6:30 am-12 pm
   iii. Sunday: Closed
   
2. During these hours, visitors shall enter through the Main Entrance and stop at the information desk for a patient/visitor badge. Guest Service Representatives will be greeting, providing wayfinding, and as well as transporting patients and visitors, as needed. Volunteers will provide support as available.
3. Outside of the hours, patients and visitors will be directed to come through either the Main Entrance or Emergency Department to enter the hospital. Security and Telecommunications will provide oversight during these hours.
4. The number of visitors is not limited at the patient’s bedside as long as safe patient care can be provided. Additional visitors may choose to wait in designated waiting areas. Disruptive visitors of any age may be asked to leave. 
5. Patients in police custody and/or correctional services custody will not be permitted to have visitors, unless pre-arranged with police/correctional services.
6. Well-behaved children are permitted to visit.  
   • The responsibility for children's conduct and safety rests with the parent or responsible adult.
   • Any staff member may instruct the parent or responsible adult to remove the child from a patient's room if necessary.
   
7. Exceptions:

Emergency Department

• If the patient is not in isolation precautions, up to two interchangeable support persons will be permitted to visit the patient when they are placed in an ED patient room. One interchangeable support person may be with a patient assigned to a hallway bed.
• If the patient’s results place him/her/them in isolation precautions, up to two support persons at a time may be permitted to visit the patient’s ED room while wearing the appropriate personal protective equipment (PPE) (i.e., N95 mask, gown, gloves, eye protection) for the entire visit. Please see staff for assistance with PPE. 
• If a patient is waiting on test results that may place him/her/them in isolation precautions (i.e., COVID-19, Flu), support persons must also wear a mask (covering nose and mouth) the entire time they are in the ED. 

Inpatient Rehabilitation Unit

• Patients are participating in a required 3-hour intense day of therapy Monday-Saturday, which is essential for their recovery. Therapy may start at early as 7:30 am and end as late as 4 pm. 
  • During this time, patients may be out of their rooms for an extended period.
    It is important that they have time to rest and focus.
• We kindly ask for your understanding, support, and patience during their healing process. 

Outpatients

Surgical Services, Post-Anesthesia Care Unit, Ambulatory Surgical Center, Endoscopy Center

• Two healthy interchangeable support persons may accompany the patient.
  • Due to the seating capacity of the waiting rooms, additional support persons may wait in other waiting areas.
• For patients under the age of 18, two support persons are permitted in the clinical areas.
  
• One support person at a time may accompany a staff member to the clinical care areas to visit with the patient at the bedside.
  • For patients under the age of 18, two support persons are permitted in the clinical areas.
  • Visitation will be limited to 15 minutes at the bedside unless directed otherwise by the Care Team
  • At any point in time support person(s) may be asked to leave the bedside for clinical care needs and or privacy needs of other patients.

Cath Lab

• Two support persons at a time are permitted to accompany the patient to the clinical care area.
• Special requests should be addressed with the charge nurse or nurses caring for the patient.

Overnight Stay Guidelines

1. One visitor, 18 years of age and older, may stay overnight in the patient’s room – this individual must be able to safely stay alone and take care of their own needs. 
2. The visitor will inform the patient’s nurse that they will be spending the night.
3. During the overnight hours (8 pm-5:30 am), visitors shall remain in the patient’s room. 
   
4. Accommodations:
   • The hospital will provide a pillow, blanket, and bath towel for the overnight guest.
   • The visitor is responsible for bringing toiletries.
   • The visitor may purchase food through Bedside Bistro and payment must be made for these meals ahead of time in the O’Keefe Dining Room or the hospital café. 

Patients in Isolation

1. Up to two visitors at a time in the patient’s room.
2. Visitors will be required to wear appropriate PPE to enter a patient’s room.
3. PPE must be kept on during the entire visit in the patient’s room. 
   

Visitation/Patient Requirements

• Masks are optional (with limited exceptions) and are available at hospital entrances and locations. 
• Masks are still required for the following situations and should completely cover the nose and mouth: 
  • Patients exhibiting the following symptoms:  fever, cough, sneezing, or other signs and symptoms of illness. 
  • When visiting a patient and a mask is required as part of their isolation precautions.   
• At any time, patient/visitor may request staff to wear a mask.   
  
• Visitors must be free of signs or symptoms of a respiratory illness such as fever, cough, shortness of breath or flu-like symptoms.
  
• The hospital cannot deny access to an attendant, caregiver or family member of a patient who has an intellectual, developmental, or cognitive disability, communication barrier or behavioral concerns.
• Visitors must perform hand hygiene prior to entering and after leaving patient rooms.
• Visitors that do not comply with these rules will lose visiting privileges.
• Clergy, doulas, and nursing home liaisons are considered integral parts of the care team and their visitation is not restricted as long as they adhere to the guidelines listed in this policy.